Returns & Exchanges

At Mitchell Brands, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on most products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Ensure the items are in their original packaging and securely boxed to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned products, we will process your refund or exchange within 5-7 business days.